Promo codes and automatic discounts for your booking site

Automatic and Code Discounts

Discounts reduce cart or line-item prices before checkout. Automatic discounts apply to every qualifying booking without customer action. Code discounts require the customer to enter a promo code.

Each discount has a method (automatic or code), a value (percentage or fixed amount), and a scope. Line-item scope distributes the discount across individual cart lines. Order scope applies the discount to the cart total after summing line items.

Target the Right Bookings

Control when a discount applies with multiple conditions:

• Products — select which services the discount covers
• Staff members — restrict to bookings with specific team members
• Locations — limit to one or more business locations
• Include add-ons — toggle whether the discount applies to add-on items

Discounts re-evaluate on every cart mutation. If a customer adds a service that qualifies, the discount applies instantly. Remove the service and the discount detaches.

Schedule Promotions

Active period controls when a discount is live. Choose "Always active" for permanent codes or set a schedule:

• Weekly recurring — repeat the discount on specific days and times each week (e.g., Monday mornings 9am–12pm)
• Date ranges — specify exact start and end dates with times (e.g., Black Friday 2026-11-27 00:00 → 2026-11-30 23:59)

Scheduled discounts pair well with automatic mode. Set a recurring 15% off for Monday mornings and every qualifying booking during that window receives the discount automatically.

Requirements

Set minimum requirements for a discount to apply:

• No minimum — discount applies to any qualifying booking
• Minimum purchase amount — cart must reach a dollar threshold
• Appointment duration — set min and/or max duration (e.g., only appointments 60–120 minutes)

Duration requirements accept natural-language input like "1h 30m" or "90 minutes." Useful for discounting longer sessions or excluding quick bookings.

Stack or Stand Alone

The combinable toggle controls stacking behavior:

• Combinable discounts stack with other combinable discounts. Two 10% combinables both apply, reducing the total by ~19% (compounded).
• Exclusive discounts never stack. If multiple exclusive discounts match, Opencals applies the best one for the customer.
• Mixed mode: combinable discounts stack with each other, then the best exclusive discount applies on top.

Cap Usage

Limit how many times a discount can be used:

• Total usage cap — after N redemptions, the discount stops applying (useful for limited inventory or first-N-customers promos)
• Per-customer cap — each customer can use the discount up to N times (e.g., "first three bookings get 20% off")

Caps work for both automatic and code discounts. On Shopify or multi-store setups, usage is tracked per store.